Browsing FINRA

FINRA to Level the Arbitration Playing Field

Five years ago, I sent a letter to Congress advocating the elimination of the so-called “industry representative” from investor arbitration proceedings administered by FINRA. Since then, I’ve written several op-eds and numerous blog posts on the subject in the hope that FINRA would eliminate the requirement that a representative of the securities industry sit on all investor arbitration panels. Today, FINRA announced a proposal to permanently give investors the option of “all-public” panels, finally freeing them from Wall Street’s influence.

FINRA’s decision will assuredly help level the playing field for investors. Previously, securities industry representatives tended to side with Wall Street and their fellow brokers. The practice was akin to suing your chiropractor and arguing your case in front of another chiropractor.

Needless to say, this is an important step, however, there are other improvements FINRA could make to the arbitration system as well. Such as, a more diverse pool of panelists that is more reflective of the U.S. population.

Also, arbitration proceedings shouldn’t be so secretive. FINRA should consider allowing observers into arbitration proceedings. If journalists or other watchdogs were allowed to attend, investors could see for themselves how brokerage firms mistreat their own clients and important precedents could be set.

Having said that, FINRA deserves credit for listening to investors and their representatives. To be sure, this is a win for individual investors.

Morgan Stanley, Complex Structured Products… and Nuns

Wall Street never ceases to amaze me. Financial News reported last week that two Catholic nunneries and more than 80 other investors, have filed a lawsuit in London against Morgan Stanley alleging the firm inappropriately managed a complex structured bond it sold them called a “constant maturity swap,” causing an estimated $6.5 million loss.

Specifically, the suit alleges that Morgan Stanley, in cooperation with Saturns, an Irish bank, neglected to redeem the bonds when a mandatory redemption was triggered after they were downgraded in late 2008 as the financial markets imploded. The suit further alleges that Morgan Stanley and Saturns may have deliberately waited to redeem the bonds several months later so that their firms could earn a fee that they otherwise would have lost if the bonds had been redeemed earlier.

In what could be a public relations nightmare, Morgan Stanley is apparently contesting the suit, claiming it sold the the product to Bloxham, an Irish brokerage firm that represented the nuns. However, the suit alleges that the delay Morgan Stanley ostensibly caused prevented Bloxham from hedging losses from the depreciated bonds and thus caused further losses.

While this case is especially shocking given the victims, it’s unfortunately, very common: Wall Street continues to put their own interests ahead of their clients by peddling structured products to retail investors at an alarming rate.

The structured product market is ballooning out of control and is poised to pop.  According to StructuredRetailProducts.com, Wall Street has sold an estimated $30 billion in structured products to retail investors so far this year. Chris Whalen, a risk expert and co-founder of Institutional Risk Analytics, calls structured products the “next investment bubble.”

I’ve advocated that before a structured product can be sold to a retail investor, parties must sign a simple, “plain English,” one-page agreement akin to what Wall Street uses when entering into a derivatives contract, the so-called “Master Agreement.” Obviously, this added measure alone will not solve the problem. The SEC and FINRA also need step up and enforce penalties to the fullest extent possible on those firms that inappropriately sell structured products to individual investors.

So long as the status quo remains intact, individual investors remain extremely vulnerable to Wall Street’s seemingly endless supply of structured products.

Did Morgan Stanley Opt for Fines Rather than Compliance with Conflict Rules?

Earlier this week FINRA announced that it fined Morgan Stanley $800,000 for failing to adequately disclose material conflicts of interest to investors. FINRA alleged that the firm didn’t make required disclosures in research reports about the securities holdings belonging to analysts. Disclosures were deficient in more than 6,500 research reports over a four year period.

As FINRA’s enforcement chief James Shorris put it, “This case strikes at the heart of FINRA’s research disclosure requirements.”

Perhaps, yet FINRA’s penalty amounts to about $120 per infraction–mere peanuts for Morgan Stanley.

Having played a role in the bubble-era investigation into Wall Street’s conflicted tech stock research, and seeing first hand the seedier side of Wall Street’s research, I believe there may be other forces at work. A greater motivation for Morgan Stanley may be that at the end of the day, its far cheaper to pay a measly fine for failing to make disclosures than it is to conduct its business in a conflict-free manner by separating its research from investment banking.

This is nothing new for Morgan Stanley. In 2006, FINRA’s predecessor, the NASD, alleged that Morgan Stanley failed to make analyst disclosures to investors in 22,000 reports. Morgan Stanley was only fined $200,000 for that infraction.

Until penalties are severe enough to be deterrents, Wall Street will continue to push the envelop. For serial infractions on such an important, high-profile issue, that “goes to the heart of FINRA’s research disclosure requirements,” you would think more than a wrist slap is warranted.

I say, throw the analysts involved and their supervisors out of the business and make Morgan Stanley pay an enormous fine. That would certainly make Wall Street think twice about whether to invest in compliance or regulatory fines.

The SEC and FINRA Need to Level the Playing Field in Structured Products

Before a derivatives dealer and its counterparty agree on a trade they must enter into a written contract called a “Master Agreement”. The European Union also has an agreement for derivatives trades called a Key Information Document (KID).

Derivatives and structured products are both complex financial instruments and can sometimes, nearly look alike. So, why are contracts similar to the “Master Agreement” not compulsory when Wall Street sells structured products to retail investors? The short answer is that Wall Street’s money isn’t at stake; it’s investors’ hard earned cash that’s at risk.

According to Stacy Marie Ishmael of the Financial Times, “The ISDA Master Agreement is fundamental to, and provides a template for, the derivatives market.” The derivatives market couldn’t exist without the Master Agreement.

Yet the structured products market exists, nay thrives, without any such agreement.

Unfortunately, Wall Street has no interest in fixing something when it works perfectly well….for them. According to Bloomberg, Wall Street banks have sold a record $22 billion in structured products to retail investors so far this year and are expected to top the 2008 high of $38 billion by the end of the year.

To be sure, not all structured products are toxic and some do make sense for the right “accredited investors”. However, investors need to understand what to expect when they are on the other end of a trade. They need to understand that these products carry hidden risks and fees, and in many cases the upside is limited, while the downside isn’t. Before investors purchase a structured product they need a “plain english,” one-page document that clearly spells out the terms and risks of that particular product.

With so much money at stake, regulators desperately need to step in and require that investors truly understand what they are buying. FINRA and the SEC need to fix this issue because Wall Street most certainly will not.

FINRA Puts Wall Street on “Double Secret Probation”

There is a great scene in the cult-classic movie Animal House that provides an appropriate comparison to FINRA’s second warning to its member firms about inappropriately marketing structured products, such as principal protected notes, to unwitting retail investors.

In the scene, Dean Wormer, whose character is a severe yet inept disciplinarian, declares that he is going to put the roguish Delta Fraternity on “double secret probation” after being told that he already had them on probation. But the Delta frat boys don’t take Dean Wormer seriously and ante up their campus debauchery.

Sadly, FINRA is proving to be Dean Wormer’s regulatory equivalent.  A week before Christmas the agency issued a notice reminding its members that when peddling principal-protected notes they “must present a fair and balanced picture regarding both their risks and potential benefits.” The select few on Wall Street who actually read FINRA’s notices no doubt felt a sense of déjà vu; in September 2005 FINRA issued a dramatically similar notice advising members that when selling structured products they “must present a fair and balanced picture regarding both the risks and potential benefits.”

FINRA’s decision to dust off its four year old decree quite possibly has to do with an arbitration award Zamansky & Associates won on behalf of a South Carolina client in early December. An arbitration panel ruled that our client’s UBS broker didn’t properly advise her of the risks involved when he sold her Lehman Brothers “100 Percent Principal Protected Notes.”  In addition to ordering UBS to reimburse my client for a significant portion of her principal, the panel found that UBS violated South Carolina’s securities fraud law and also required UBS to pay interest, plus all related expenses, including attorneys’ fees.

UBS reportedly sold nearly $1 billion of Lehman principal-protected notes to retail investors and my client’s award is the first arbitration ruling relating to them in the country. Our office has several more cases pending and without exception, the evidence is overwhelming that our clients were not properly advised of the risks in buying these note, despite FINRA’s 2005 UBS regulatory notice.

Delta Fraternity ultimately was disbanded because the frat boys flunked their college exams, not because of any meaningful action by Dean Wormer. Similarly, retail investors cannot expect FINRA to take any meaningful action to protect them other than re-issue a warning as hollow as Dean Wormer’s “double secret probation.”

The Arbitration Fairness Act’s Unintended Consequences

This Friday the House Committee on Financial Services will host a hearing to discuss President Obama’s plan for regulatory reform.  As they debate the new rules, they would be wise to consider shelving one that’s already in the works.  I am referring to HR 1020, also known as the Arbitration Fairness Act (AFA).  In short, the AFA would put an end to what’s known as pre-dispute arbitration agreements.  While this may have looked like a good idea on paper, it actually has disastrous unintended consequences for individual investors.

Many industries include pre-dispute arbitration agreements as part of their contracts such as those for credit cards, mortgage loans, even internet domain names.  The securities industry also uses pre-dispute arbitration agreements.  Whenever an investor contracts with a broker to purchase a security, mutual fund, etc., he or she waives the right to a court hearing in favor of arbitration, a process managed by FINRA.

With very good reason, this is a controversial issue.  Many industries have used arbitration as a way to steamroll over their customers when a dispute arises.  However, when it comes to securities arbitration for investors, the system actually works relatively well. Make no mistake, FINRA’s arbitration system is not perfect and needs reform, but when compared to a court hearing investors are often better served.

Arbitration is significantly more cost effective than litigation and far more expeditious. For example, it could take up to 5-7 years to complete a court case-even for relatively small claims.  Naturally the legal fees and expenses involved in such a drawn out proceeding would be astronomical.  If the same case were heard by a three member arbitration panel, the investor would have his or her dispute resolved in one to two years with about a 40-50 percent chance of prevailing.  Though this “win” percentage is still too low and awards are nowhere near the investor’s total investment loss, it still can be much better than litigation.

FINRA is most certainly better than the National Arbitration Forum (NAF), a for-profit company based in Minneapolis, which mainly manages the claims process for millions of credit-card accounts in addition to disputes involving website domain-names, auto insurance, and other matters.  NAF was the focus of a cover story in BusinessWeek last month which investigated whether the arbitration proceedings the company handles are fair.  According to a lawsuit filed in California, the only state that makes such statistics public, creditors win 99.8% of the NAF cases.  Now, clearly something is wrong with this picture.

To its credit, FINRA is making strides to make the arbitration system more equitable. Specifically, it has made it difficult for brokerages to make motions for dismissal, and launched a pilot program to do away with the securities industry arbitrator (required on each panel), which hopefully will be implemented on a permanent basis.  If Congress adopts the Administration’s reform plan to hold brokers to a higher “fiduciary standard”, requiring them to only recommend financial products which are in the customer’s best interest, dare I say it…investors might finally be able to play on a level field.

Haphazardly eliminating all pre-dispute arbitration agreements would be heading in the wrong direction.  Securities arbitration, warts and all, is actually working and with a few more tweaks can be the investor-friendly system for which it was designed. Investors bore the brunt of the economic downturn. We can’t let them down with poorly crafted reform laws.

Will Mary Schapiro Be An Investor-Advocate At the SEC?

Late into the news cycle last night, two Democratic officials confirmed that Mary Schapiro will be named chairperson of the SEC.  Ms. Schapiro currently serves as chief executive of the Financial Industry Regulatory Authority (FINRA), a self-regulatory entity created when both the New York Stock Exchange (NYSE) and National Associated of Securities Dealers (NASD) combined their oversight responsibilities.  She is the first person to hold the position since the creation of FINRA.

I am optimistic that Ms. Schapiro will use her new position, assuming she is confirmed, to revitalize the SEC.  She has both enforcement chops as well as experience rebuilding an outdated regulatory regime having created FINRA basically from scratch.  While I am no fan of Wall Street’s obsession with self-regulation, Ms. Schapiro has done a commendable job given the circumstances.

It is concerning that while she was in her position Bernie Madoff was able to allegedly perpetrate his Ponzi scheme and enforcement actions have slid, and I expect this to be a major issue during her confirmation hearing.  But I believe Ms. Schapiro’s experience will eventually temper those concerns.

Perhaps most importantly, Ms. Schapiro’s nomination breaks a destructive line of SEC leaders with close financial ties to the securities industry.  She has served as a regulator nearly her entire career.  She will also have the winds of reform at her back allowing her to more easily institute massive changes at the SEC.

For these reasons, Mary Schapiro is a good choice to oversee the SEC.

The SEC has Failed Us: What now?

The alleged Ponzi scheme perpetrated by Bernie Madoff should be the death-knell for the SEC. The SEC ignored numerous red flags waved by investors going back ten years. It was a not-so-well-kept secret across Wall Street that Mr. Madoff’s reported returns were fictitious and in 2001, Barron’s published a story entitled, “Don’t Ask, Don’t Tell; Bernie Madoff is so secretive, he even asks investors to keep mum.”

The signs were there. Period. And the SEC decided to lazily ignore the problem and is continuing to claim jurisdictional road blocks. It argued that Mr. Madoff didn’t register as an investment advisor, but that is not true. He was registered in 2006 and the SEC was required to examinie his operation then, and every five years thereafter.

In light of its recent performance, to make excuses at this point this is nothing less than insulting to investors.

Our financial regulatory system has failed. Therefore, steps must be taken to correct the problem now. If the United States wishes to remain the financial capital of the world, we must take a leadership role immediately.

Many factors such as securitization, leverage, asset bubbles, conflicts and outright fraud contributed to the economy’s downfall. But in general, I believe that it is self-regulation and inadequate oversight that provided the essential glue for the confluence of issues that have led to the economy’s collapse. One needs to not look any further than the fact that Bernie Madoff himself presided over the NASDAQ, which at the time served as one of the key financial regulators overseeing him and those of his ilk. Moreover, he was able to perpetrate his alleged schemes knowing the SEC was asleep at the wheel.

Nearly at every turn there are examples of Wall Street’s influence over regulation:

For example, in 2002 Wall Street successfully lobbied the SEC to adopt directives that would be “equivalent” to proposed European Union (E.U.) regulation that would have put the big five U.S. investment banks under the umbrella of E.U. regulatory authority. In response, the SEC, perhaps unwittingly, created as a result the Consolidated Supervised Entity (”CSE”), which relaxed net capital requirements and green-lighted unlimited debt/equity ratio leverage. This action permitted firms like Merrill Lynch and Bear Stearns to leverage their assets up to 40:1 with cataclysmic results for the financial system.

Another long-term and distressing trend is that the SEC Chairman and its top regulatory executives moved freely between the financial services industry and government positions. This resulted in a failure to manage conflicts. For example, in a scathing report issued by the Commission’s inspector general’s office, it was determined that the SEC’s Miami office found Bear Stearns improperly priced its collateralized debt obligations in 2005. An SEC official who later joined a major securities law firm gleefully informed Bear Stearns that the SEC would squash the investigation saying, “Christmas came early.”

The report went on to disclose numerous situations where conflicts clearly affected the SEC’s judgment including that an employee improperly used her position with regard to a family member’s dispute with a broker, potential insider trading and even one instance where one of the SEC’s own attorneys had not maintained his bar status in 14 years. The well documented case of the SEC’s handling of the Pequot insider trading allegations is another black eye.

Most of these scandals occurred under the watch of Chairman Christopher Cox, who prior to serving in the U.S. House of Representatives was a partner a Lanthan & Watkins, a go-to securities law firm for much of Wall Street. Chairman Cox’s laissez-faire oversight of the securities market makes Harvey Pitt’s famous “kindler, gentler” SEC look downright forceful. Plainly put, if Chairman Cox were the coach of a professional sports team, he would have been fired a few weeks into his first season.

Regulatory reform does not stop with the SEC. The current Secretary of the Treasury is easily the poster child of Wall Street’s “regulation domination.” In 2006, Secretary Paulson established the “Committee on Capital Markets Regulation,” a.k.a. “The Paulson Committee”, which set out to reduce the regulatory burden on the financial services industry. The Committee consisted exclusively of representatives of investment banks, auditors and corporate issuers. There were no representatives of either institutional or individual investors. Their targets were:

Ø Sarbanes-Oxley Act - particularly reforms designed to improve internal controls and the ability for Attorney Generals to prosecute corporate malfeasance

Ø Reducing litigation liability for auditors

Ø Making it harder to “prove” securities fraud

The proposals would have basically left securities and corporate fraud unchecked, which is exactly what Wall Street wanted. Though Wall Street’s meltdown has tempered Secretary Paulson appetite for additional deregulation, his oversight of the TARP funds appears to be engineered by the industry as well. Wall Street banks were provided billions in direct funding without any questions asked. And instead of using the funds to break the credit log jam, Wall Street is hoarding the money for its own purposes.

The key to a new Obama regulatory regime is expanded rules of play and stronger leadership. New regulation must be written on the basis of transparency, full disclosure and an end to conflicts of interest all together. Among the key focal points, I recommend:

Ø There has to be a complete overhaul of all the “grey” areas that continue to slip through the cracks. Indeed, it’s unclear whether the SEC should have had oversight of Mr. Madoff’s investment business because it was structured separately from his broker-dealer operation.

Ø There needs to entirely be more transparency for investment advisors, the credit default swaps market and hedge funds. Hedge fund regulation must go further than the so-called “Goldstein Rule,” which was a feeble attempt by the SEC to require fund managers simply to “register.” It’s notable that when the SEC was told it couldn’t require hedge funds to register as a matter of law, the agency choose to “punt” and not pursue such powers with Congress. To rein-in the damage they can cause, hedge funds, broker-dealers, market makers and investment advisors alike should be subject to periodic audits for systemic risk and “style drift.” Such an audit would expose Ponzi schemes, ala Mr. Madoff.

Ø And if there are breaches of regulations, the penalty must fit the crime. Gone should be the days when thirteen of the largest investment banks are fined a paltry $15 million collectively for violations, as was the case when the SEC found evidence of wrongdoing related to auction rate securities (ARS) years before the market froze. Paltry fines have been the cost of doing business for too long. Enforcement action should be discouraging enough to prevent violations.

Ø Finally, let investor arbitration be a stronger check for industry wrongdoing. FINRA must eliminate the requirement of one industry arbitrator sitting on each three member panel. This will make arbitration hearings fairer for investors - creating a more level playing field because the industry arbitrator is inherently partial.

What is going to give the Madoff scandal major impact is that very influential people have been profoundly affected including Senator Frank Lautenberg, real estate magnate and Daily News editor Mort Zuckerman, movie director Stephen Spielberg, among others. While there are countless individual investors that learned long ago of the SEC’s dormant ways, the agency’s negligence in the Madoff case has dramatically raised awareness of the agency’s ineffectiveness. I’m hopefully that the investor protection I’ve long been calling for is finally implemented.

Change at the SEC: A Question of Who and What

Throughout his two-year presidential campaign, President-elect Barack Obama’s constant theme was a promise of change.  And nowhere are we in more need of it than in the regulation of our capital markets.  Therefore his nominee to head the SEC is naturally a focal point.

The most recent names rumored include William Brodsky, CEO of the Chicago Board Options Exchange, former SEC Commission Harvey Goldschmid, AFL-CIO Associate General-Counsel Damon Silvers and Mellody Hobson, president of Ariel Capital Management.  Others include Robert Pozen, Fidelity Investments Vice Chairman Robert Pozen and FDIC director Martin Gruenberg.

And of course no list would be complete without the ubiquitous Goldman Sachs alum.  This time it’s Gary Gensler, a current partner that also served as a Treasury Department Undersecretary.

I’ve been on record advocating that President-elect Obama’s advisors need not look any further than among a deep bench of state regulators.  Candidates that immediately come to mind are New York State Attorney General Andrew Cuomo, Massachusetts Secretary of State William Galvin and Karen Tyler, North Dakota Securities Commissioner and former president of the North American Securities Administrators Association (NASAA).

These individuals have shown an understanding of sophisticated financial instruments as well as the ability to identify problems and put into action meaningful, lasting solutions.  They have also shown that investor confidence and securities enforcement are not mutually exclusive concepts.  And they have taken on Wall Street’s legions of highly paid lawyers - and won.

President-elect Obama’s nomination needs to send a message: that the industry serves the investors, not vice-versa.  Naming any of these individuals or someone similar would be change investors can believe in.

Perhaps a more instructive conversation is to examine the issues and how a future SEC chairman can approach them from an investor’s standpoint.

However the financial regulation structure is modeled, an investor czar should be appointed who is singularly focused on ensuring proper disclosure and protection for all products sold to retail investors.  If Wall Street wants to sell ”microwave ovens” (as Merrill Lynch described its push to unload illiquid auction rate securities), they need to be regulated as such.

In addition to a czar, enforcement needs to be overhauled.  Penalties for Wall Street firms have become just a cost of doing business.  Fines and suspensions need to become meaningful enough to prevent wrongdoing.  Overhauling the securities arbitration process is another must.  FINRA must eliminate the industry arbitrator to make securities arbitration fairer for investors.

An overarching theme for the incoming SEC chair should be transparency and disclosure.  More transparency is needed in the credit default swaps market and in hedge fund transactions in particular. The SEC should regularly have the ability to examine hedge fund holdings and leverage to determine systemic risks.

Given the destruction we saw in the financial equities market, new regulations regarding short selling are also in order.  I strongly believe a short seller should be required to own a security (and not just stocks given hedge funds short any number of instruments) he or she wants to short.  And the SEC should reinstitute the up-tick rule at least until a more comprehensive understanding of its affect is reached.

Wall Street has fundamentally changed over the past 12 months and regulatory oversight must adjust as well.  If ever there was a silver lining, a great many  hucksters have been forced out and no longer pose a threat.  That’s good news for the market and the SEC.  But the incoming SEC leaders still have a monumental task ahead.

I am confident that with the right person in place, afforded with the right powers, a new and improved financial market is in our future.

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